social media marketing

Facebook hashtags

Facebook hashtags

Hashtags are a way of 'tagging' or 'labelling' an update or tweet with a specific keyword relating to the topic of the update. Users can then click on the hashtag link to show all updates and tweets talking about the same topic. Hashtags are well supported on Twitter, Google+, Instagram and LinkedIn, so you could say Facebook have been a little slow on the uptake, but they're finally here!

Social media etiquette - can and should social media be used as a sales tool?

Social media etiquette - can and should social media be used as a sales tool?

I watched in anticipation as a new Facebook group was set up to allow a group of business people to advertise their businesses to the other group members. This seemed to be a knee jerk reaction to the growing number of people hijacking the community Facebook group (originally set up to provide business people with a support network) with sales related messages.

Focus your social media campaigns

Focus your social media campaigns

Too many people and businesses jump into using social media because they know they should be, but have no clear plan of what they hope to achieve. In this post, I take it back to basics, looking at the 3 Ms of marketing and how you can use them to create a strategic social media marketing plan and achieve your goals.

Klout Score - what is it and should you care?

Klout Score - what is it and should you care?

If you use Hootsuite to manage your tweets, you may have noticed that it will show you the number followers you have, the number of people you're following, how many updates you've made and your 'Klout'. In this article, we aim to explain a little more about what Klout actually is and whether it's something you need to worry about.

Marketing your business online in 2012 - how was it for you?

Marketing your business online in 2012 - how was it for you?

Let's take a quick look back at 2012 and a brief glimpse into 2013 - how have you been marketing your business online and has it been successful?

Managing all your social media accounts

Managing all your social media accounts

There's so many social media platforms out there now, that we feel we should be on every one in case we're missing out. For small businesses, that might not be necessary. Depending on your industry and target market, some social networks may be less appropriate, and generate less interest.