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Social media etiquette - can and should social media be used as a sales tool?

Social media etiquette - can and should social media be used as a sales tool?

I watched in anticipation as a new Facebook group was set up to allow a group of business people to advertise their businesses to the other group members. This seemed to be a knee jerk reaction to the growing number of people hijacking the community Facebook group (originally set up to provide business people with a support network) with sales related messages.

Focus your social media campaigns

Focus your social media campaigns

Too many people and businesses jump into using social media because they know they should be, but have no clear plan of what they hope to achieve. In this post, I take it back to basics, looking at the 3 Ms of marketing and how you can use them to create a strategic social media marketing plan and achieve your goals.

Klout Score - what is it and should you care?

Klout Score - what is it and should you care?

If you use Hootsuite to manage your tweets, you may have noticed that it will show you the number followers you have, the number of people you're following, how many updates you've made and your 'Klout'. In this article, we aim to explain a little more about what Klout actually is and whether it's something you need to worry about.